Restaurant Consultants

Restaurant Customer Service that Rocks!!

Website: Workplacewizards.com Email: [email protected] Restaurant Forms: http://www.workplacewizards.com/restaurant-forms/ Many restaurants lack customer service and therefore either lose customers or eventually close their doors forever. I am a restaurant consultant with many years of experience in the food service industry. I dine out frequently, looking for that perfect restaurant. Every once in…

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Restaurant Customer Service Review

I own a restaurant consulting called Workplace Wizards. We provide many types of services to restaurants, owners, managers and staff. Free Restaurant Consulting Traditional/Undercover Assessments Restaurant Management/Employee Training Food or Alcohol Certification Courses – All 50 States Restaurant Startup Discounted Quality Restaurant Forms, Checklists, Quick Reference Charts, Spreadsheets and Training…

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Restaurant Customer Service

Restaurant Customer Service   Restaurant Customer Service Expeditions? When a customer dines at a specific restaurant I am sure that most guests expect above average restaurant customer service. On top of that the ambiance of that restaurant is also at the top of that list. I know when I dine out…

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Customers Eye

Customers Eye What is the Customers Eye Picture a customer standing directly in front of a cash register in a restaurant.  That customer sees through their eyes ever thing that happens in your restaurant.  Now, jump into that customers shoes and see from their perspective ( the customers eye) what…

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Training Your Restaurant Staff

Training Your Restaurant Staff In this 3 part guide I will go over some of the fundamentals of designing your very own employee training plan. While this guide will discuss a variety of training techniques, its primary purpose is to help in the creation of an efficient training plan for…

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Service That Kills Literally

How to Avoid Declining Sales   Restaurant Closures occur everywhere, it doesn’t matter if you are a corporate restaurant or an independently owned restaurant. There are many reasons why restaurant closures occur: 1. Economy 2. In Proper Employee Training 3. In Proper Manager Training 4. Under Performing 5. Declining Sales…

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Restaurant Customer Service

Restaurant Customer Service What does standard mean? Establishing practices or procedures in your restaurant What does above standard mean? To go over and above your restaurant’s policy and procedural standards: bring it to the next tier of excellence. Do what you have to do to provide WOW restaurant customer service. Believe…

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Manager Shift Change Checklist

Manager Shift Change Checklist Please keep in mind the Manager Shift Change checklist contains an instruction page, four pages for the checklist, a notes page and a Time,Temperature Log. The Manager Shift Change checklist covers the following areas: kitchen area, prep area, walk-in refrigerator/freezer, service aisle area, dining room area,…

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Restaurant Food Safety Matters

  Restaurant Food Safety Matters   Restaurant Food Safety in today’s world matters.  No restaurant is immune in compromising food safety.  Things happen, although there are certain factors that must happen when receiving, storing and serving food and drinks to your customers and staff members.  What is the flow of…

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