Restaurant Operational Checklists
Why use Restaurant Operational Checklists?
Customer service plays a huge role in managing your restaurant profit line. Checks and balances are needed to prepare the entire restaurant for a successful shift. Without restaurant operational checklists how will you know if you are truly ready to serve your customers with excellence.
The two areas in the restaurant that are crucial for WOW customer service are the front of the house and the back of the house. These areas will define your restaurant’s ability in providing exceptional service to your clientele. The servers, cooks and preps daily operational checklist is a valuable tool if used consistently and correctly. The key in managing these checklists is accountability.
Hold your employees accountable at all times. It will take some time for everyone to adjust in completing these checklist per shift. Before you know it a habit will form and these checklists will get done per shift correctly.
The owner and or general manager should on a regular basis verify that these checklists are completed per shift. As your employees realize that it is a policy in regards to the checklists and that your managers and supervisors are on board with these changes your restaurant and its customers will reap the benefits of exceptional guest service which equals repeat business.
Kitchen Day Shift Daily Operational Procedures Checklist (DOP)
Use the opening kitchen daily restaurant operational checklists to ensure you are 100% ready to serve your customers prior to opening the restaurant for the day and prior to peak meal periods, such as breakfast, lunch, and dinner. It is important that the right tools are in place ready to ensure minimal issues.
Kitchen Night Shift Daily Operational Procedures Checklist (DOP)
Use the closing kitchen daily operational procedures checklist to ensure that the kitchen is ready to serve your guest prior to the dinner peak meal period and beyond. This checklist can also be used to properly close the entire kitchen. Setting up the morning shift is the difference between a successful shift and a chaotic unorganized shift. Each shift needs to set up the next shift for success.
Prep Day/Night Shift Daily Operational Checklists (DOP)
The AM/PM Prep daily operational procedures checklists is a great way to ensure both the prepping of foods and procedures are done consistently and correctly daily and nightly. This checklist can also be used as an end of shift breakdown and clean up. The manager or supervisor should always verify the form was completed by signing off at the end of the form.
Dishwasher Day Shift Daily Operational Checklists (DOP)
Using the dishwasher operational checklists saves time and money. The dishwashers will know exactly what is expected of them at all times. This checklist can be edited to fit your restaurant’s specific needs. The manager or supervisor should always verify the form was completed by signing off at the end of the form.
Dishwasher Night Shift Daily Operational Procedures Checklists (DOP)
The dishwasher closing checklist ensures that the shift is ready all throughout the night in detail. Always set up the next shift for success. Use this checklist to keep your employees organized and on task.
Server Day Shift Daily Operational Procedures Checklists (DOP)
The server daily operational procedures checklists are the most important checklist of all. Most of the items on this checklist affect customer service. The opening checklist ensures that the restaurant front of the house is service ready. The checklist also serves as an ongoing shift preparedness tool.
Server Night Shift Daily Operational Procedures Checklists (DOP)
The closing checklist ensures that the shift is ready all throughout the night in detail. The closing checklists can also be used to ensure that all employees are doing their closing side work and setting the next shift up for success.