Restaurant Server Forms and Checklists

Restaurant Server Forms and Checklists

WOW! Is that what your customers are saying when they come into your restaurant and receive great customer service? Restaurant server forms and checklist are really great tools to help organize your restaurant. Do your customers spread the word about the excellence of your restaurant servers? Do your waiters and waitresses need a helpful list to get ready for their shift? These great checklists will help your waitstaff and your manager make sure your restaurant servers are set for success prior to any meal period.

 

Your customers are watching what is happening, you should be, too!
Restaurant Server Forms and Checklists


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Service Area Checklist


Are your waiters and waitresses prepared for their shift? Do they run out of items in the middle of the dinner rush? This is a great tool to ensure a good start to each shift.

The service aisle should be stocked and ready to go so that the service staff can focus on the customers. It avoids the frustration of running out of straws or napkins in the middle of the busiest time.

This checklist will help your service staff and your manager make sure the front of house is set for success.


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Restaurant Form #C-005


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$3.99




Server Side Work Chart


Sometimes it's tough to get everything done when times are busy. Do you find yourself rushing around, while your waiters and waitresses standing around chatting? Your Service Staff should be just as busy as the other staff members. Doing Side Work isn't just busywork, it helps to keep up the restaurant.

To use this restaurant form, assign one or more servers to each task. This ensures that everything is completed for each shift. Using this form will decrease issues and ensure that during the peak times everything is kept up.


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Restaurant Form #C-010

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$3.99




Restaurant Server Steps of Service


Are your servers familiar with the Steps of Service?

This is a great resource for your wait staff to remember what they should do.

If your waiters and waitresses follow this, your customer service will be something customers say “WOW” about. Go to the page linked below for even more great information about this form, and customer service.


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Restaurant Form #Q-011


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$3.99



Server Steps of Service
Test and Answer Key


The Server steps of service is an excellent way to train your servers.

These steps are important to your restaurant's success and creating an everlasting great impression in your guest's minds.

If the steps are executed properly and consistently, you will create repeat business.

Managers are responsible to make sure servers are maintaining the service steps. Consistency and a positive attitude are key factors in your success.


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Restaurant Forms #F-024 and F-025


steps of service steps of service

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$4.99



Training Feedback Form


This is a great tool to get the feedback of your trainers and the people being trained. It allows for real views of the training.
This form gives the opportunity for open discussion between the trainer and the trainee. Using this form gives accountability to both the trainer and the people participating.
We know that accountability leads to greater participation! This ultimately improves your training program. This was designed as a restaurant form, but can be used in any business.


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Restaurant Form #F-011


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$3.99



Waiter and Waitress Competency Test and Answer Key


Use this Server Test to test each waiter and waitress either at training for new hires or as a refresher for current staff. Your service staff should have knowledge of the server position, their roles and customer service. This not only includes the test, but the answers.
This is an excellent restaurant form to assure that your service staff are prepared for the job.
This includes test questions and answers regarding the server steps of service, the Server position responsibilities, the Expediter position, how to handle guest complaints and recover the guest. If you use this as a test and fairly grade it, the servers will be more prepared for your job and you'll have proof that they should know how to do their job.
It's up to you to make sure your waiters and waitresses put it into practice to provide excellent customer service.


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Restaurant Forms #F-026 and F-027


workplace-wizards-employee-wow-server-test server test

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$4.99



Server Training Checklist


Are you sure you have covered everything you should with your waiters and waitresses? This restaurant form will help you make sure your waiters and waitresses have had the training they need to do their job. Consistently using this form correctly will ensure that every server receives quality training and you will not miss anything that is listed on this sheet. Review all training deficiencies with that server, and set your expectations. This form also acts as a paper trail to show that the server was trained for the job.


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Restaurant Form #C-006



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$3.99




Restaurant Customer - Guest Survey


Do you have a survey for your customers to complete to evaluate your restaurant? This is one of the best ways to know how well you are doing at your restaurant. The Manager or Greeter can hand out the guest surveys to your guests while they are still eating, or you could make them available at the register, near the door, or on tables. You may learn areas of opportunities to improve and know where you shine. You can even ask if they would give permission for you to add a positive comment to your website, carry-out menu or other advertising. For negative feedback, if the customer included contact information, you can get in touch with them to follow up and see what you can do to recover the situation and bring them back to your restaurant.


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Restaurant Form #F-014


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$3.99


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