Restaurant Server Forms and Checklists
WOW! Is that what your customers are saying when they come into your restaurant and receive great customer service? Restaurant server forms and checklist are really great tools to help organize your restaurant. Do your customers spread the word about the excellence of your restaurant servers? Do your waiters and waitresses need a helpful list to get ready for their shift? These great checklists will help your waitstaff and your manager make sure your restaurant servers are set for success prior to any meal period.
Your customers are watching what is happening, you should be, too!
Service Area Checklist
Are your waiters and waitresses prepared for their shift? Do they run out of items in the middle of the dinner rush? This is a great tool to ensure a good start to each shift.
Restaurant Form #C-005
Server Side Work Chart
Sometimes it's tough to get everything done when times are busy. Do you find yourself rushing around, while your waiters and waitresses standing around chatting? Your Service Staff should be just as busy as the other staff members. Doing Side Work isn't just busywork, it helps to keep up the restaurant.
Restaurant Form #C-010
Restaurant Server Steps of Service
Are your servers familiar with the Steps of Service?
Restaurant Form #Q-011
Server Steps of Service
Restaurant Forms #F-024 and F-025
Training Feedback Form
This is a great tool to get the feedback of your trainers and the people being trained. It allows for real views of the training.
Restaurant Form #F-011
Waiter and Waitress Competency Test and Answer Key
Use this Server Test to test each waiter and waitress either at training for new hires or as a refresher for current staff. Your service staff should have knowledge of the server position, their roles and customer service. This not only includes the test, but the answers.
Restaurant Forms #F-026 and F-027
Server Training Checklist
Are you sure you have covered everything you should with your waiters and waitresses? This restaurant form will help you make sure your waiters and waitresses have had the training they need to do their job. Consistently using this form correctly will ensure that every server receives quality training and you will not miss anything that is listed on this sheet. Review all training deficiencies with that server, and set your expectations. This form also acts as a paper trail to show that the server was trained for the job.
Restaurant Form #C-006
Restaurant Customer - Guest Survey
Do you have a survey for your customers to complete to evaluate your restaurant? This is one of the best ways to know how well you are doing at your restaurant. The Manager or Greeter can hand out the guest surveys to your guests while they are still eating, or you could make them available at the register, near the door, or on tables. You may learn areas of opportunities to improve and know where you shine. You can even ask if they would give permission for you to add a positive comment to your website, carry-out menu or other advertising. For negative feedback, if the customer included contact information, you can get in touch with them to follow up and see what you can do to recover the situation and bring them back to your restaurant.
Restaurant Form #F-014