Restaurant Tips

Tips for Restaurant Success

Workplace Wizards wants every restaurant to succeed – But let’s face it, in order for the restaurant to change for the better, the change must come from upper management.
Your restaurant must provide WOW service to put your restaurant ahead of your competition.

customer service

Ten Tips for Restaurant Success:

  1. Visit successful competition. Learn from their success
  2. Bring uniqueness to your establishment
  3. Hire best of the best 
  4. Provide exceptional Training
  5. Train Management to be consistent
  6. Attend seminars and virtual training
  7. Educate yourself on restaurant policies and procedures
  8. Hire a Restaurant Consultant
  9. Do what it takes to make guests happy
  10. Have weekly meetings with the management staff, ask for suggestions and feedback.  

Restaurant Tips to increase your business

1. Visit successful competition

Observe the operation, take notes and ask yourself why they are so successful. Learn from their success. What are they doing right? How much of that can you incorporate into your restaurant operations.

2. Bring uniqueness to your establishment

What is unique that you provide to your customers? Is it a menu they won’t find anywhere else? Do people rave about one of your food items? Do they rave about your service? What about the restaurant atmosphere? Does it attract the type of customers you want to come in? Utilize any resource that will put your restaurant ahead of your competition. What resources have you used to put you ahead of the rest? Have you trained and motivated your staff? Do you provide a positive work environment? Is your restaurant kept clean by utilizing consistent cleaning schedules?

3. Hire best of the best 

Who do you have working for you? Do they have experience in other restaurants? Do they convey a positive can-do attitude to your guests? Do you provide them with the motivation and support they need to succeed?

4. Provide exceptional Training

Do you properly train your employees? Do they feel confident knowing that they understand what you expect? Have they been given enough time to learn what they need to know to succeed? If you want to profit, your training is a key factor.

5. Train Management to be consistent

Do you know if your managers are all following the policies and procedures that you have set up? Do they all leave the next shift ready to go? Do they treat your staff and your customers with respect? Does one manager follow his own path or do they all work as a team?

6. Attend seminars and virtual training

Have you trained yourself? There are many trainings seminars and areas to learn how to improve your restaurant? Do you regularly keep up with the latest trends?

7. Educate yourself on restaurant policies and procedures

Do you know your own policies and procedures? What have you set up to keep your restaurant consistent and above the restaurants close-by? If you don’t know your own policies, then how can you expect your managers and employees to know and follow the rules? When you set up your policies, you should feel like it is exactly how you would expect. If you try to follow something that isn’t your style, it is harder to maintain and more stressful for you. Keep it right for you.

8. Hire a Restaurant Consultant

Do you need some help getting started or making a turn-around? If so, a restaurant consultant may be your key to success. The consultant will work with you to provide you with the tools to profit and be happy in your business. They will guide you in the right direction, so you just need to keep moving forward.

9. Do what it takes to make guests happy

Have you ever heard the phrase, “Yes is the answer, what is the question?” This means answer your customer’s need with a positive response. Within reason always do everything you can to please the guest. Remember, every guest must leave your restaurant satisfied. This creates repeat business. 

10. Have weekly meetings with the management staff

Do your managers feel comfortable coming to you with questions or problems? If not, maybe you need more open communication.  Meet with your managers regularly. Be open-minded and ask for suggestions and feedback.  When you meet weekly you can learn how your restaurant is running when you aren’t there. You can also be aware of any issues or concerns and take care of them immediately. If you are waiting for them to come to you, then it is likely you won’t know the reality of what is happening.

 

Another idea is to place a suggestion box in the lobby area, so anyone can give you feedback to know what is working and what needs improvement.

 

Feel free to browse our restaurant tips – they are written to help restaurants move forward

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