Server Steps of Service
Are your servers familiar with the Steps of Service? Steps of service steps are based on proven techniques to wow your customers. Post this in the service aisle as a reminder of a top notch method to provide excellent customer service!
Laminate this chart and post it in several areas of the restaurant. The best place to post the server steps of service is in the service area. Being serious about top notch service is key to running a profitable restaurant.
Train the server new hires in the steps of service. Make it a requirement to memorize the steps. After all you can’t begin to execute the steps unless you really know them by memory. The steps of service is a proven system that works. Restaurant all across america use this system especially in corporate restaurants.