Customer service restaurant forms
The customer service restaurant forms are a fantastic way to help with customer service overall. Always provide top-notch customer service. We call it WOW service when the customers rave about your business. Of course, using these forms give you a boost to get your business on track.
Why use Customer Service Forms
Our customer service restaurant forms were designed by people who worked in the restaurant industry for over 25 years. We know firsthand what works what does not work. Customer service forms are useful in every business whether you are a restaurant or not.
We also have developed some great surveys and mystery shopper forms that you can use in any restaurant or bar. In addition, there are forms on the steps of services, which every waiter or waitress should know and practice during every shift.
We also have some great blogs and articles about customer service to help you get ideas on how to improve your customer service.
Bonus Tips on Customer Service
Greet customers at the door to create a welcoming effect from the start. Who doesn’t like someone holding the door for them? Every employee should be trained on how to welcome guests, regardless of whether that employee is a dishwasher or your front-of-house manager.
One key to great customer service is knowing how to handle complaints. We have some great methods for customer recovery. Read about how to handle Irate customers. As you know, even the best restaurants sometimes have mistakes or customers that are difficult to serve. Every employee needs to be trained in guest recovery.
We call our method the GLAD method:
- Go to the Guest – make eye contact
- Listen to the Guest – listen sincerely, without interrupting.
- Apologize to the Guest – offer apologies without blaming.
- Do what you can to fix the issue – resolve it quickly. Go above and beyond, when possible.
If you purchase the bundled package, then please don’t add the individual forms below. Incidentally, there are a few related bundles at the end of the forms shown below. Use the information below to learn the details of each form. Certainly, come back to the site after your purchase to review lots of additional information learn about that form.
Customer Service Forms
Bundled Package of Customer Service Forms
Individual Customer Service Forms
Purchase forms individually, if you don’t want the full bundle. However, do not add these to your cart, if you already purchased the bundled package. Click on the title of each form to view more details about that form.