Waiter Evaluation Form

The Waiter Evaluation form has detailed information that should be part of the everyday service of all restaurant front of house service. Use the Waiter Evaluation Form to gauge the knowledge and competency of each waiter and waitress. For front of the house staff, the customer is king! Of course, it is all about great customer service!!

This is another situation when you should put yourself in the customer’s position. If you were in the guest’s seat, how would you rate that service?

Some really important aspects of the Waiter and Waitress job include:

Knowing the steps of service
Immediately greeting customers at the door
A very friendly attitude
Of course, good hygiene
Understanding food safety
Being aware of Allergens
Teamwork – Everyone always helps each other

In addition, this is a ten page document, but the actual waiter evaluation is six of those pages.

By the way, we have additional forms and quizzes for service staff. Just check out our Restaurant Forms page. This document includes valuable information and tips in developing top performing employees. A server action plan is included because then there is a strategy to improve performance. know your servers weaknesses and strengths. Consider that you may need to set up ways for the employee to improve on their jobs. We Create an action plan by pinpointing the employees areas of opportunities, then correcting the issues in a timely manner. Employees who need development either because of: lack of training, attitude issues, performing below standards will dramatically affect customer service. Unfortunately, these servers may create a domino effect that other employees may follow.

If you want to step your service up to the next level, I will suggest to evaluate and implement those corrections quickly.

More fantastic restaurant forms

Restaurant Manager Performance Evaluation Form
Restaurant Employee Performance Evaluation Form

Don’t wait, purchase this valuable tool now!