Restaurant Operations

How to Beat the Odds

There is an operational base that is fairly consistent in all restaurants. If you are an independent restaurant owner/manager or you own several restaurants, you can benefit from this valuable information.  I am a retired restaurant operator.  I am now the owner of Workplace Wizards Restaurant Consulting and more, we are based in Pennsylvania.  I critique the service that I receive when I dine out.  Believe me, when I tell you I always find the issues.

There was a restaurant that I visited in my home town, it was a new diner. There have been several restaurants in that same location that failed in the past. I always hear that people say that these particular restaurants fail all because of the location. My response is baloney.  I blame it on the operational aspect of the business; you know what I am talking about.

Let me explain, there are quite a few restaurants out there that have no clue on how to create a functional profitable restaurant. Managing a restaurant has got to be the most difficult job. It takes education, dedication and commitment to create a WOW restaurant.  You can’t just say that you want to open a restaurant and Bam it’s a success.  Most restaurant startups fail with-in the first year.

Here are some things that you need to know:

• You need to know what type of food that people want with-in a five mile radius of the restaurant’s location.
• You need to know who your competition is and how it may affect your restaurant.
• You need to know how to hire quality managers and employees.
• You need to know how to properly manage the restaurant in order to turn a profit.
• You need to know how to manage labor and food cost and its percentages.
• You need to know about how to create an awesome training program that will yield you fantastic results.
• You need to know food safety practices.
• You need to know how to analyze your profit & loss statement in order to identify and correct on-going issues.

This is just the tip of the ice burg. There is literally hundreds of vital information that you, the owner, managers and the employees must know.  This is why it is so difficult to open a successful restaurant in today’s market.

Don’t worry; there is a way to beat the odds.  If you don’t know where to start, then get help, such as a restaurant consultant.

Some restaurants only need to be restructured or reorganized in restaurant operations.

There are valuable tools at your disposal, such as: restaurant forms, checklists, quick reference charts, spreadsheets and training manuals.  These vital tools are designed to give you important information on how to manage your restaurant.  They also help organize the shifts in order to maximize consistent WOW Customer service.

Educate yourself in restaurant operations and join the select few who actually run successful restaurants.  You can beat the odds.  All you have to do is tell yourself it can be done.