Server Closing Checklist

Restaurant Server Closing Checklist

What is the point of a restaurant server closing checklist? Do your morning servers come in and complain about all the things the closing servers left for them? Then they don’t leave the restaurant as they should for the evening servers. Consequently, the evening servers complain about the morning and don’t close the service aisle as they should. This rolls around and the morning servers complain. You get the picture.

Why not just use the restaurant server closing checklist? Ideally, you pair this with the Server Side-Work Chart and the Server Opening Checklist to provide top-notch service. Use the restaurant server closing checklist for the Service Aisle and Dining Room closing tasks. Moreover, this is great to make sure everything is complete and ready for the morning. In most situations, the closing Server verifies that the other servers have all completed their side work and closed down their sections properly. In conclusion, at the end of the night, the Manager confirms completion of all the tasks on the Restaurant Closing Server Checklist.

Employee Accountability

Have you ever opened the restaurant and found that the previous night’s closing was not done to your standards? When the restaurant closing is incomplete, it impacts customer service. Instead, the employees will be playing catch up all throughout the day instead of taking care of your customers.

Hold your employees accountable. Use the server closing checklist to ensure a complete set up for the next shift. Managers need to be proactive and conduct a pre-closing walk-through. While doing the walk-through, the manager alerts the closing server of any discrepancies. You set the expectations so the closer’s understand what is expected.  Set the example and work with your employees to show them the proper way to close the restaurant down.

Restaurant Server Closing Checklist


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Other Fantastic Forms and Checklists

  • Servers Side Work Chart 
    This tool prepares for great customer service throughout the shift because the servers are more focused on the guests. The best option is for the server to complete side-work at the beginning of the shift, when their work is slow or at the end of their shift. This allows for teamwork and customer focus.
  • The Manager Closing Checklist
    Use this checklist to ensure the restaurant and the manager’s duties are completed each night.
  • The Kitchen Closing Checklist
    Use this checklist to effectively close down the kitchen and prepare for the next day.
  • The Kitchen Side Work Chart
    Each cook completes assigned tasks at the beginning, throughout and at the end of the shift. Use this chart correctly and consistently it to allow cooks to focus on preparing foods for customers. Then, they spend less time on stocking mid-shift and focus on cleaning as they go.

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